Pontus Server (UK) Migrate to New Hardware

We would like to apologize for any inconveniences or problems that the issues caused you in server pontus with last incident. After investigating, we have found that the pontus server is having trouble with the hardware and we can't take risk of any sudden incident due to hardware failure by waiting for the new hardware to be shiped. So, we need ... Read More »

19th Aug 2017
Server Upgrade & DC Migration (UK)

As part of our commitment to providing the best possible service we can to our clients, we will be upgrading the server hardware that the UKSRV1 server is running on, during week days of 28th to 30th June, 2017.We’re pleased to announce the UK server has been scheduled for migration on below given date and time. Date: 28th June 2017Time: 6 pm ... Read More »

25th Jun 2017
Server Upgrade & DC Migration (LA)

As part of our commitment to providing the best possible service to our clients, we are upgrading the current server (Pluto-LA) and moving to the Quadranect DC, Los Angeles, over the weekend of the 23rd to 25th June 2017. The new server will be running the latest CPanel, PHP and perl versions with CloudLinux OS, S3 EdgeCache + LiteSpeed ... Read More »

15th Jun 2017
Server Upgrade & DC Migration (Dallas)

As part of our commitment to providing the best possible service to our clients, we are upgrading server and moving to the DimeNoc DC, FL from Quadranect DC, Dallas, TX. We’re pleased to announce the Dallas server has been scheduled for migration on below given date and time. Date: 11th June 2017Time: 11am GMT FAQs:Why DimeNOC?DimeNOC is a ... Read More »

9th Jun 2017
Scheduled Maintenance on HK01

We have just received a notification from our Hong Kong datacenter about an upcoming emergency maintenance.  Maintenance Type:NetworkDetails:One of our upstream providers will be shifting network connections away from a failing interface card to new hardware.Maintenance Window:20th January 2017, 4.00PM - 6.00PM GMT+8Estimated Amount of ... Read More »

19th Jan 2017
Emergency Maintenance at HK Server

Maintenance Type:Hardware (Chassis Fans Inspection/Replacement)Details:Our monitoring system just notified us a moment ago that HK01's CPU temperatures are above the normal range. To avoid running into issues, we would like to schedule between 30 - 60 minutes of downtime overnight so we can reboot the server and check whether the chassis fans are ... Read More »

8th Nov 2016
NL Server Maintenance

We will be performing hardware maintenance on NL Server by replacing the RAID controllers cache card. At the same time we will be applying RAID firmware update and a kernel patch to resolve some bugs.  End time is estimated and may take slightly longer however we hope it will be completed much earlier.Date: Monday 8th Feburary 2016Start ... Read More »

7th Feb 2016
Dallas Data Center Migration

We will be migrating to the new data center in Dallas on January 4th/5th between the hours of 9PM and 5AM.  We will make sure to update via Announcement when the migration starts and the servers are powered down.  We will make sure to update via Announcement when the migration starts and the servers are powered down.  We will then provide ... Read More »

3rd Jan 2016
Server Upgrade & DC Migration of Server (SG)

As part of our commitment to providing the best possible service to our clients, we are upgrading server and moving to the SoftLayer DC, SG from DO, DC. The new server will be running the latest cPanel, PHP and perl versions. There wont be any downtime except a minor changes of URL. This upgrade is a major event for this server and the outcome ... Read More »

16th Dec 2015
UK Server Upgrade & Migration

As part of our commitment to providing the best possible service we can to our clients we will be upgrading the server hardware that the UKSRV1 server is running on, over the weekend of the 5th & 6th December '15. The current servers hardware is getting long in the tooth and is running some outdated legacy hardware. The new servers ... Read More »

4th Dec 2015

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